M and Ms Phone Numbers and Emails

Toll-Free Number:

  • (888) 696-6788

Customer Service:

  • (800) 627-7852

M and Ms Emails:

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M and Ms Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    53% phone 47% email
  • The best phone number to call M and Ms is 8886966788. 59% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Friday, while the shortest are on Tuesday and Saturday.

  • Be prepared for the call as M and Ms may ask you for the following information to identify you as a customer: first and last name.

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Contact Information

M and Ms Website:

M and Ms Help Center:

Corporate Office Address:

M and MS USA
700 High Street
Hackettstown, New Jersey 07840
United States

M and Ms Rating Based on 9 Reviews

Rating details

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Customer service
Product or Service Quality
Advertised vs Delivered
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Rating trend

How Good is M and Ms's Customer Service?

Gerldine Ntt
Gerldine Ntt
Feels Disappointed | May 31, 2024

been shopping with them for years and this first time a had a parcel missing and a parcel saying it’s delivered but av not got it trying to get to speak with someone from mnm is none existent and is the worse I have came across it’s like they don’t care and deliberately ignore you

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Donna R Xzc
Donna R Xzc
Feels Neutral | Apr 02, 2023

Very sorry as you no longer carry my jalapeño flavor. And they could not see if any in stock

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Summary of M and Ms Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call M and Ms?

Request for Information Question:

  • “Complain about order”
  • “To ask a question”
  • “I have some questions.”

Payments and Charges Question:

  • “Review/coupons”
  • “Coupons questions”

Shipping and Delivery Question:

  • “Missing parcel”

Account Question:

  • “I'm trying to reset my account with m&m mars”

Product/ Service Question:

  • “Defective product”

Staff Question:

  • “Costumer service”

Other Question:

  • “Compaint”
  • “To get pr”
  • “Stail m&m's”


Related Companies

Mars, Banfield Pet Hospital, VCA Animal Hospitals, Bluepearl Veterinary Partners, Pedigree


M and Ms is a brand of popular chocolate candies covered with colour icing produced by MARS nutrition company. There are several kinds of these candies: milk chocolate, dark chocolate, peanut, pretzel and peanut butter. M and Ms candies have long history. They were introduced for the first time to American girls serving WWII in 1941. In 1954 these candies became available for public and the tagline Melts in your mouth, not in your hands was created. In 1984 M and Ms was named the official snack food of the Olympic Games in Los Angeles, California. Since that time M and Ms has became one of the favorite sweets for decades of children all over the world.

M and Ms reviews and complaints

M and Ms is ranked 251 out of 1527 in Food Manufacturers category

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